Regenerating PBS Wristband,LLC offers a 45 Day Money Back Guarantee for 100% of the purchase price. Initial shipping costs to the customer are not refundable. The customer is also responsible for product return and associated postage. For your protection, we recommend you use a carrier that will insure your package and supply you with tracking information. Please save the carrier receipt until you receive your refund. Upon receiving and processing your returned item, a refund will be issued to your credit card via PayPal.